How to Configure the Natural Language Service

The bot conversation uses a service that applies machine-learning intelligence to the natural language text to provide information about the user input.

SmartHub provides an NLQ Service Configuration page for administrators to provide the information for the service used by the chat bot.

The administrator can choose from 4 NLQ Services.

Information about each service is contained in the links below:

• Amazon Lex

• Language Understanding (LUIS) (Deprecated): A cloud-based API service

• RASA

• Conversational Language Understanding (CLU)